Retail customer service department:
Mobile +48 502 274 647
Phone +48(25) 685 71 25

Wholesale customer service:
Mobile +48 517 433 329
Phone +48(25) 681 41 51

Export service department:
Phone +48(25) 685 71 25

ORIMED
ul. Króla Zygmunta Augusta 9
08-445 Osieck, Poland
orimed@orimed.pl

Contact form

QUALITY GUARANTEETIMELY DELIVERYFREE DELIVERY FOR ORDERS > 700€PROGRAM "NEW DENTAL CLINIC"

QUALITY GUARANTEETIMELY DELIVERY

FREE DELIVERY FOR ORDERS > 700€

PROGRAM "NEW DENTAL CLINIC"

Terms and Conditions



CONTENT:

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ON-LINE SHOP
  3. TERMS OF ENTERING A SALE AGREEMENT
  4. METHODS AND TERMS OF PAYMENT FOR A PRODUCT
  5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF A PRODUCT
  6. PRODUCT COMPLAINT
  7. NON-JUDICAL WAYS OF DEALING WITH COMPLAINTS AND SEEKING REDRESS AND THE RULES OF ACCESS TO THOSE PROCEDURES
  8. RIGHT OF WITHDRAWAL FROM THE AGREEMENT
  9. PROVISIONS FOR ENTREPRENEURS
  10. PERSONAL DATA IN THE ON-LINE SHOP
  11. FINAL PROVISIONS
On-line shop www.sklep.orimed.pl cares about consumer rights. The consumer may not waive the rights granted to him/her in the Consumer Rights Act. Provisions of contracts less favourable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act shall be applied. Therefore, the provisions hereof are not intended to exclude or limit any consumers’ rights granted to them by virtue of mandatory provisions of law, and any possible doubts should be explained in favour of the consumer. In case of non-compliance of the provisions hereof with the above provisions, priority is given to these provisions and they shall be applied.

1.   GENERAL PROVISIONS

1.1.      The On-line shop available at the internet address www.sklep.orimed.pl is run by Anna Jakubiak running a business under the name ORIMED Anna Jakubiak entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, having: address of the place of execution activity and address for delivery: ul. Króla Zygmunta Augusta 9, 08-445 Osieck, NIP 8261263139, REGON 142162853, e-mail address: orimed@orimed.pl, telephone number: +48 25 685 71 25.
1.2.      These Terms and Conditions shall be addressed both to the consumers and to the entrepreneurs using the On-line shop unless a given provision hereof provides otherwise and is addressed only to the consumers or the entrepreneurs.
1.3.      The Service provider is the administrator of personal data processed in connection with the implementation of the provisions hereof. Personal data are processed for the purposes, in the field and based on the principles specified herein. The personal data are provided voluntarily. Any person whose personal data is processed by the Service Provider has the right to inspect the information and the right to update and correct it.
1.4.      Definitions:
1.4.1.    WORKING DAY - one day from Monday to Friday, excluding public holidays in Poland.
1.4.2.    REGISTRATION FORM - Form available in the Online Store allows to create an Account.
1.4.3.    ORDER FORM - Electronic service, an interactive form available on the Site of the Online Store allows submitting orders, in particular by adding Products to the electronic cart and determining the conditions the Sales Transaction Agreement, including payment and method of delivery.
1.4.4.    CUSTOMER - (1) a natural person with full legal capacity, and in the cases provided for by the rules generally applicable also a natural person with limited legal capacity; (2) a legal person; or (3) a business unit without legal personality, which the law recognizes the legal capacity; - which has entered or intends to enter into the Sale Agreement with the Seller.
1.4.5.    CIVIL CODE - Civil Code Act of 23 April 1964 (the Journal of Laws No. 16, item. 93, as amended).
1.4.6.    ACCOUNT - Electronic service, marked with an individual name (login) and password given by the Service recipient a collection of resources in the IT system of the Service provider, which shall collect data provided by the Service recipient and the information about the Orders made by it in the On-line shop.
1.4.7.    NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all users to automatically receive from the Service Provider periodic contents of the next edition of the newsletter that contains product information, news and special offers available in the On-line shop.
1.4.8.    PRODUCT - a movable property available in the Online Store which is the subject of the Sale Transaction Agreement between the Customer and the Seller.
1.4.9.    Terms and Conditions of Use - the terms and conditions of use of the Online Store.
1.4.10.  ON-LINE SHOP - on-line shop of the Service provided available at the Internet address: www.sklep.orimed.pl.
1.4.11.  SELLER; SERVICE PROVIDER Anna Jakubiak running a business under the name ORIMED Anna Jakubiak entered into the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister responsible for economy, having: address of the place of execution activity and address for delivery: ul. Króla Zygmunta Augusta 9, 08-445 Osieck, NIP 8261263139, REGON 142162853, e-mail address: orimed@orimed.pl, telephone number: +48 25 685 71 25.
1.4.12.  SALE AGREEMENT - an agreement of selling the Product to be concluded or concluded between the Customer and the Seller through the On-line shop.
1.4.13.  ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Client via the Online Shop.
1.4.14.  SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in the cases provided for by the rules generally applicable as a natural person with limited legal capacity; (2) a legal person; or (3) a business unit without legal personality, which the law recognizes the legal capacity; - using or intends to use the Electronic Service.
1.4.15.  CONSUMER RIGHTS ACT, ACT - Act of 30 May 2014. on consumer rights (the Journal of Laws of 2014, item 827 as amended).
1.4.16.  ORDER - the statement of intent of the Client expressed by filing out the Order Form and intended to conclude of the Product Purchase Agreement with the Seller.



2.   ELECTRONIC SERVICES IN THE ON-LINE SHOP

2.1.      The On-line shop provides the following Electronic Services: Account, Order Form and Newsletter.
2.1.1.    Account - the use of the Account is possible after doing a total of three consecutive steps by the Customer - (1) completing the Registration Form, (2) clicking on the "Register" and (3) confirming the desire to create the Account by clicking the confirmation link sent automatically to the provided e-mail address. The Registration Form is necessary to provide the following information about a Customer: name and surname, address (street, house / apartment number, zip code, city, country), email address, contact phone number and a password. In case of Customers who are not consumers it is also necessary to provide a company name and tax identification number.
2.1.1.1.   The Electronic Account Service is provided free of charge for an indefinite period. The Service recipient has the ability, at any time and for any reason, to remove the Account (resignation from the Account) by sending the appropriate request to the Service Provider, in particular via e-mail to the following address: orimed@orimed.pl or in writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck.
2.1.2.   Order Form - you start using the Order Form when you add the first Product to the electronic cart in the On-line shop. Placing the Order follows after the execution of the following steps - (1) after completing the Order Form and (2) clicking on the On-line shop website after completing the Order Form "I confirm the order" - up to this moment it is possible to modify the entered data (for this purpose, follow the displayed messages and information available on the On-line shop website). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/ company name, address (street, house/flat number, zip code, city, country), e-mail address, contact telephone number and data concerning the Sale Agreement: Product(s), number of the Product(s), place and method of delivery of the Product(s), method of payment. In the case of the Customers who are not consumers, it is also necessary to provide the company name and tax identification number.
2.1.2.1.   Electronic Service Order Form is provided free of charge, it is disposable and terminates at the time of placing the Order through it, or upon earlier termination of placing of the Order, through it by the Customer.
2.1.3.    Newsletter - the use of the Newsletter is followed by giving the e-mail address in the "Newsletter" tab and clicking the "Subscribe" field visible on the On-line shop website. The consecutive editions of the Newsletter will be sent to this e-mail. You can also sign up for our newsletter by selecting the appropriate checkbox in the course of setting up the Account - with the creation of the Account the Customer is entered in the subscribers list.
2.1.3.1.   The Electronic Newsletter Service is provided free of charge for an indefinite period. The Service recipient has the ability, at any time and for any reason, to remove the Newsletter (resignation from the Newsletter) by sending the appropriate request to the Service Provider, in particular via e-mail to the following address: orimed@orimed.pl or in writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck.
2.2.      The technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) web browser with the latest updates installed; (4) enabling cookies and Javascript support in the web browser.
2.3.      The Service recipient is obliged to use the On-line shop in a way consistent with the law and morality, respect the personal rights and the copyrights and intellectual property of the Service provider and third parties. The Customer is obliged to enter data consistent with the facts. The Service provider is not allowed to provide illegal content.
2.4.      Complaint procedures:
2.4.1.    The Customer may complain about the provision of the Electronic services by the Service provider and the operation of the On-line shop (excluding complaint procedures of the Product, which has been indicated in point 6 hereof) in various ways:
2.4.2.    in writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck;
2.4.3.    in electronic form via e-mail to the following address: orimed@orimed.pl;
2.4.4.    The Service recipient is recommended to provide in the description of the complaint: (1) the information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2) the demand of the Service recipient; and (3) the contact details of the person complaining - this shall facilitate and speed up the handling process of the complaint by the Service provider. The requirements listed in the previous sentence have only the form of recommendations and do not affect the effectiveness of the complaint made without the recommended description of the complaint.
2.4.5.    The Service provider shall reply to your complaint immediately, not later than 14 calendar days from the date of its submission.

3.   TERMS OF ENTERING A SALE AGREEMENT

3.1.      Conclusion of the Sale Agreement between the Customer and the Seller shall occur after placing an Order by the Customer using the Order Form in the On-line shop according to point 2.1.2 hereof.
3.2.      The Product price shown in the On-line shop is given in Polish zloty and includes taxes. The Customer shall be informed about the total price with taxes of the Product which is the subject of the Order, as well as delivery costs (including transport, delivery and postal charges) and other costs, and if the amount of these fees cannot be specified, about the obligation to pay them, on the On-line shop when placing an Order, including when the Customer wishes to be bound by the Sales Agreement.
3.3.      The procedure of entering the Sale Agreement in the On-line shop using the Order Form           
3.3.1.   Conclusion of the Sale Agreement between the Customer and the Seller shall occur after placing an Order by the Customer in the On-line shop according to point 2.1.2 hereof.
3.3.2.   After placing the Order, the Seller shall immediately confirm receiving of the Order, and at the same time accepts the Order to completion. Confirmation of receiving of the Order and accepting it for execution is authorized by sending to the Customer an appropriate e-mail to the specified e-mail address given when placing the Order. The e-mail includes at least the Seller's statement of receiving of the Order and its accepting for execution as well as the confirmation of the conclusion of the Sale Agreement. Upon receipt of the above e-mail the Customer is entered into the Sale Agreement with the Seller.
3.4.     Consolidating, securing, and providing the Customer with the contents of the concluded Sale Agreement occurs through (1) providing access to the Regulation on the On-line shop website, and (2) sending the Customer an e-mail referred to in point. 3.3.2. hereof. The content of the Sales Agreement is additionally saved and protected in the computer system of the On-line shop.

4.   METHODS AND TERMS OF PAYMENT FOR A PRODUCT

4.1.      The Seller provides the Customer with the following methods of payment under the Sale Agreement:
4.1.1.    Payment on delivery.
4.1.2.    Cash on personal reception.
4.1.3.    Payment by bank transfer to the bank account of the Seller.
4.1.4.    Electronic payments and payments by Visa, Visa Electron, MasterCard, MasterCard, Maestro payment cards via PayU - possible current payment methods are specified on the On-line shop website in the information tab on payment methods and on the website https://www.payu.pl.
4.1.4.1.   Settlement of transactions by electronic payments and payment cards are carried out in accordance with the Customer's choice via the PayU website. The service of electronic payments and payment cards is provided by
4.1.4.1.1.  PayU - with its registered office in Poznań, 60-166 Poznań, ul. Grunwaldzka 182, entered into the register of entrepreneurs kept by the District Court in Poznań - Nowe Miasto and Wilda in Poznań, the 8th Commercial Department of the National Court Register under KRS [National Court Register] number 0000274399, with share capital in the amount of 4 744 000 PLN, fully paid, with the tax identification number [NIP]: 779-23-08-495, REGON [National Registry of Economic Units]: 300523444.
4.2.      Payment deadline:
4.2.1. 
   When choosing cash payment in the personal receipt, transfer payments, electronic payment or payment by credit card, the Customer shall be obliged to make the payment within 7 calendar days from the date of the conclusion of the Sale Agreement.
4.2.2.    In case of choosing cash on delivery in the personal receipt, the Customer shall be obliged to make the payment on delivery.


5.   COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF A PRODUCT

5.1.     Delivery of the Product to the Customer shall be paid unless the Sale Agreement provides otherwise. Delivery costs of the Product (including fees for transportation, delivery and postal services) are indicated to the Customer on the On-line shop websites in the "Delivery" tab and while placing the Order, including when the Customer expresses his or her desire to be bound by the Sale Agreement.
5.2.      Personal reception of the Product by the Customer is free of charge.
5.3.      The Seller provides the Customer with the following methods of delivery or receipt of the Product:
5.3.1.    Postal delivery, postal cash on delivery.
5.3.2.    Courier delivery, courier cash on delivery.
5.3.3.    Personal receipt available at: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck – on Working Days from 08:00 to 16:00 (by prior appointment).
5.4.      Deadline for delivery of the Product to the Customer shall be up to 10 Working Days unless a shorter period is given in the description of the Product or when placing the Order. In the case of products with different delivery times, the delivery date is the longest given term, which may not exceed 7 Business Days. Start of the period of Product delivery to the Customer counts as follows:
5.4.1.    If choosing the transfer payment method, electronic payment or credit card - from the day on which the bank account or settlement account is credited.
5.4.2.    If choosing the cash on delivery method - from the date of the conclusion of the Sale Agreement.
5.5.      Deadline for readiness to receive the Product - if the Customer selected a personal receipt of the Product, the product shall be ready to be receipted up to 3 Working Days unless a shorter period is given in the description of the Product or when placing the Order. In the case of Products with different readiness dates, the date of readiness to receive is the longest term given, which may not exceed 3 Working Days. The Customer shall be additionally informed by the Seller about the readiness of the Product to collect by sending an appropriate e-mail to the specified Customer's email address given when placing the Order. The starting point of readiness to receive the Product by the Customer counts as follows:
5.5.1.    If choosing the transfer payment method, electronic payment or credit card - from the day on which the bank account or settlement account is credited.
5.5.2.    If choosing payment when receipting the Order in person - from the date of the conclusion of the Sale Agreement.


6.   PRODUCT COMPLAINT

6.1.      The basis and scope of the Seller's responsibility towards the Customer, if the sold Product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular in the Civil Code (in particular, articles 556-576 of the Civil Code).
6.2.      The Seller is obliged to provide the Customer with the Product free from defects. Detailed information concerning the Seller's responsibility due to a defect of the Product and the Customer’s rights are specified on the On-line shop website in the "Returns and complaints" tab.
6.3.      The complaint may be filed by the Customer, for example:
6.3.1.   in writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck;
6.3.2.   in electronic form via e-mail to the following address: orimed@orimed.pl;
6.4.      The Customer is recommended to provide in the description of the complaint: (1) the information and circumstances concerning the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a demand of the method of achieving the Product compliance with the Sale Agreement or a statement of the price reduction or withdrawal from the Sale Agreement; and (3) the contact details of the person complaining - this shall facilitate and speed up the handling process of the complaint by the Seller. The requirements listed in the previous sentence have only the form of recommendations and do not affect the effectiveness of the complaint made without the recommended description of the complaint.
6.5.      The Seller shall reply to the complaint of the Customer immediately, not later than 14 calendar days from the date of its submission. If the Customer who is a consumer has demanded the replacement or removal of the defect or submitted a price reduction statement, specifying the amount by which the price is to be reduced and the Seller has not responded to the request within 14 calendar days, it shall be considered that the request has been justified.
6.6.     The Customer, who exercises the powers under warranty, shall be obliged to provide at his/her expense the defective Product to the following address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck. In the case of the Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of the Customer who is not a consumer, the cost of delivery shall be borne by the Customer.


7.   NON-JUDICAL WAYS OF DEALING WITH COMPLAINTS AND SEEKING REDRESS AND THE RULES OF ACCESS TO THOSE PROCEDURES

7.1.      Detailed information on the possibility of using by the customer who is the consumer of out-of-court dealing with complaint and seeking redress procedures and access to these procedures is available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rowiazywanie_sporow_konsumenckich.php.
7.2.      The President of the Office of Competition and Consumer Protection provides also the point of contact (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warszawa), the purpose of which is to, inter alia, provide assistance to consumers in matters concerning the out-of-court settlement of consumer complaints.
7.3.      The consumer shall have the following methods to apply the out-of-court means of dealing with complaints and seeking redress. (1) an application to settle a dispute to a permanent amicable consumer court (for more information, please visit: http://www.spsk.wiih.org.pl/); (2) a motion regarding extrajudicial resolution of the dispute to the provincial inspector of the Trade Inspection (more information on the website of the inspector competent for the place of the business activity of the Seller); and (3) help from the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at advice@dlakonsumentow.pl and at the Consumer Helpline 801 440 220 (working days from 8:00 to 18:00, payment based on the operator's tariff).
7.4.      At http://ec.europa.eu/consumers/odr, there is a platform of the on-line disputes settlement system between consumers and businesses at the EU level (ODR platform). The ODR platform is an interactive and multi-lingual website with a comprehensive service for consumers and businesses seeking out-of-court settlement of contractual disputes arising from the on-line sales agreements or service agreements (for more information, see the platform itself or at the Internet address of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php)


8.   RIGHT OF WITHDRAWAL FROM THE AGREEMENT

8.1.     The consumer who has concluded the agreement at a distance, may, within 14 calendar days withdraw from it without giving any reason and at no cost, except for the costs specified in point 8.8 hereof. In order to comply with the deadline, it shall be enough to send the declaration before its expiry. The statement of withdrawal may be submitted e.g.
8.1.1.    in writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck;
8.1.2.    in electronic form via e-mail to the following address: orimed@orimed.pl;
8.2.      An exemplary withdrawal form is contained in Annex 2 to the Consumer Rights Act and is also available on the On-line shop in the "Returns and complaints" tab. The Consumer may use the attached form, but it is not obligatory.
8.3.      The period of withdrawal shall start:
8.3.1.    for an agreement based on which the Seller shall provide the Product, being obliged to transfer its ownership (e.g. the Sale Agreement), from the moment of taking possession of the Product by the Consumer or a third party designated by it, other than a carrier, in the case of an agreement which: (1) includes a number of the Products delivered separately, in lots or in parts, from taking possession of the last Product, lot or part of it, or (2) includes regular deliveries of the Products for a specified period of time, from taking possession of the first Product.                                                                                                                            
8.3.2.   for other agreements - from the date of the conclusion of an agreement.
8.4.      In the case of withdrawal from the agreement concluded at a distance, the agreement shall be considered as not concluded.
8.5.      The Seller shall immediately, not later than 14 calendar days from the date of receipt of the consumer statement on withdrawal from the agreement, return to the consumer all made by him payments, including the cost of delivery of the Product (with the exception of the additional costs resulting from the Customer's method of delivery other than the cheapest ordinary way available in the On-line shop). The Seller shall refund payments using the same method of payment, which the consumer used, unless the consumer has expressly agreed to a different way of return, which does not bear any costs for him/her. If the payment is made using a payment card, the refund shall be made to the bank account assigned to the payment card by means of which payment was made. If the Seller has not suggested that he will collect the Product from the consumer by himself, he may withhold the reimbursement payments received from the consumer to the date of receiving of the Product back, or until the consumer has supplied evidence of its return, depending on which event occurs first.
8.6.      The Consumer shall be obliged to return the Product to the Seller immediately or give it to a person authorized by the Seller to collect, not later than 14 calendar days from the date on which he/she withdrew from the agreement unless the Seller suggested that it should collect the Product by itself. In order to comply with the deadline, it shall be enough to send the Product before it expires. The Consumer may return the Product to the following address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck.
8.7.      The Consumer shall be responsible for any diminished value of the Product as a result of its use beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8.      Possible costs connected with the Consumer's withdrawal from the agreement, which the Consumer shall be obliged to pay:
8.8.1.   If the Consumer has chosen a method of delivery of the Product other than the cheapest, usual method of delivery available in the On-line shop, the Seller shall not be obliged to return the Consumer its borne additional costs.
8.8.2.   The Consumer shall bear the direct costs of returning the Product.
8.9.      The right of withdrawal from the agreement concluded at a distance shall not be granted to the Consumer in respect of the agreements:
8.9.1.   (1) in which the subject of the service is the non-prefabricated Product, manufactured according to the Consumer's specification or serving to satisfy his/her individual needs; (2) in which the subject of the service is the Product delivered in a sealed package, which after opening the packaging may not be returned due to health protection or hygiene reasons if the packaging was opened after delivery.


9.   PROVISIONS FOR ENTREPRENEURS

9.1.      This section hereof and the provisions contained herein shall be applied only to the Customers and the Service recipients who are not the consumers.
9.2.      The Seller shall have the right to withdraw from the Sale Agreement concluded with the Customer which is not a consumer within 14 calendar days of its conclusion. Withdrawal from the Sale Agreement in this case may be effected without giving any reason and does not impose on the Customer who is not a consumer any claims against the Seller.
9.3.     
In the case of the Customers who are not consumers, the Seller shall have the right to restrict the available methods of payment, including the requirement of prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of the Sale Agreement conclusion.
9.4.      Upon the release of the Product by the Seller to the carrier, the Customer shall be provided with the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. In this case, the Seller shall not be responsible for loss, defect or damage to the Product arising during transport until the time of providing the Product to the Customer and for delay in the carriage of the consignment.
9.5.      In case of sending the Product to the Customer by the carrier, the Customer who is not the consumer shall be required to examine the package in time and in the manner adopted for consignments of this kind. If it finds out that a loss or damage to the Product has occurred during transport, it shall be required to take all actions necessary to determine the responsibility of the carrier.
9.6.      According to article 558 § 1 of the Civil Code, the Seller's responsibility under the warranty for the Product to the Customer who is not a consumer is excluded.
9.7.      In the case of the Customers not being consumers the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating the reasons by sending an appropriate statement to the Service recipient.
9.8.      The responsibility of the Service provider/Seller to the Service recipient/Customer who is not a consumer, regardless of its legal basis, shall be limited - both in a single claim, as well as for any claims in total - to the amount of the price paid and delivery costs in respect of the Sale Agreement, but not more than the amount of one thousand PLN. The Service Provider/Seller shall be responsible to the Service recipient/Customer who is not a consumer, only for typical damage predictable at the time of conclusion of the agreement and shall not be responsible for loss of profit to the Service recipient/Customer who is not a consumer.
9.9.      Any dispute arising between the Seller/Service provider and the Customer/Service recipient who is not a consumer shall be subjected to the competent court due to the location of the registered office of the Seller/Service provider.


10.       PERSONAL DATA IN THE ON-LINE SHOP

10.1.    The Seller is the administrator of personal data of the Customers/Service recipients collected through the On-line shop.
10.2.    Personal data of the Customers/Service recipients collected by the administrator through the On-line shop are collected - according to the will of the Service recipient/Customer - to implement the Sale Agreement or the agreement for the provision of the Electronic Services.
10.3.     Possible recipients of personal data of the Customers of the On-line shop:
10.3.1. If the Customer uses the post mail or courier delivery method in the On-line shop, the Administrator shall provide collected personal data of the Customer to the chosen carrier or intermediary executing the package on behalf of the Administrator.
10.3.2. If the Customer uses the electronic payment or credit card in the On-line shop, the Administrator shall provide collected personal data of the Customer to the chosen entity operating these payments in the On-line shop.
10.4.    The Service recipient/Customer shall have the right of access to the contents of its personal data and the right to correct them. The request in this regard may be made, for example:
10.4.1. In writing to the address: ORIMED, ul. Króla Zygmunta Augusta 9, 08-445 Osieck;
10.4.2. In electronic form via e-mail to the following address: orimed@orimed.pl;
10.5.    Providing personal data is voluntary, but failure to provide personal data required in the Regulations necessary for the conclusion of the Sale Agreement or contract for the provision of the Electronic Services results in the inability to conclude that agreement. The data necessary for the conclusion of the Sale Agreement or contract for the provision of Electronic Services are also indicated in each case on the website of an Online Store before the conclusion of the contract.


11.       FINAL PROVISIONS

11.1.    The agreements concluded with the On-line shop are in the Polish language.
11.2.    Changes to the Terms and Conditions
11.2.1. The Service Provider shall reserve the right to change hereof for important reasons such as: the change in the law; changes in methods of payment and delivery - the extent to which these changes affect the implementation of the provisions hereof.
11.2.2.In case of concluding continuous agreements based hereof (e.g. providing Electronic Services - Account), the changed terms and conditions shall bind the Service recipient if the requirements specified in art. 384 and 384 [1] of the Civil Code have been kept, i.e., the Service Recipient has been correctly informed about the changes and did not terminate the agreement within 14 calendar days from the date of notification. If the change hereof results in the introduction of any new fees or increase in the existing fees, the Service recipient who is a consumer shall have the right to withdraw from the agreement.
11.2.3.In the case of concluding agreements of a different nature from continuous agreements (e.g. the Sale Agreement), the changes hereto shall not in any way affect the acquired rights of the Service Recipient/Customers who are consumers before the effective date of the changes hereto, in particular the changes hereto shall not affect already placed or submitted Orders and concluded, implemented or executed Sales Agreements.
11.3.    The generally applicable provisions of Polish law shall be applied to the matters not covered hereby, in particular: the Civil Code; the Act on Electronic Services of July 18, 2002 (the Journal of Laws of 2002 no. 144, item 1204, as amended); for the Sale Agreements concluded from December 25, 2014 with the Customers who are consumers - the provisions of the Consumer Rights Act of 30 May 2014 (the Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.


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