Retail customer service department: Mobile +48 502 274 647 Phone +48(25) 685 71 25
Wholesale customer service: Mobile +48 517 433 329 Phone +48(25) 681 41 51
Export service department: Phone +48(25) 685 71 25
ORIMED ul. Króla Zygmunta Augusta 9 08-445 Osieck, Poland orimed@orimed.pl
Zgodnie z obowiązującymi przepisami prawa niniejsza strona jest przeznaczona wyłącznie dla profesjonalistów w dziedzinie wyrobów medycznych (w szczególności osób wykonujących zawód medyczny lub prowadzących obrót wyrobami medycznymi oraz ich pracowników), ponieważ zawiera informacje o produktach przeznaczonych dla użytkowników innych niż laicy.
Service
Dear Sirs,
ORIMED provides warranty and post-warranty service for steel tools.
Maintenance services apply only to ORIMED steel tools.
SERVICE PRICE LIST:
| Type of service | During the period covered* (up to 12 months from the date of purchase) | During the guarantee period (up to 24 months from the date of purchase) | In the post-warranty period (after 24 months from the date of purchase) |
| Sharpening and renovation (scissors) | gratis | gratis | 4,5 € |
| Sharpening and renovation (luxators, root elevators) | gratis | gratis | 2,5 € |
| Sharpening and renovation (raspators) | gratis | gratis | 4 € |
| Sharpening (curettes, scalers) | gratis | gratis | 4 € |
| Sharpening and renovation (e.g. TC scissors and forceps - carbide-hardened) | gratis | gratis | 8,5 € |
| Oiling (e.g. joints in extraction forceps and needle holders, etc.) | gratis | gratis | 1,5 € |
| Adjustment of locks and renovation (needle holders) | gratis | gratis | 8,5 € |
| Replacement of worn parts (springs, plates, etc.) | gratis | gratis | 4 - 5 € |
| Type of service | Sharpening and renovation (scissors) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 4,5 € |
| Type of service | Sharpening and renovation (luxators, root elevators) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 2,5 € |
| Type of service | Sharpening and renovation (raspators) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 4 € |
| Type of service | Sharpening (curettes, scalers) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 4 € |
| Type of service | Sharpening and renovation (e.g. TC scissors and forceps - carbide-hardened) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 8,5 € |
| Type of service | Oiling (e.g. joints in extraction forceps and needle holders, etc.) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 1,5 € |
| Type of service | Adjustment of locks and renovation (needle holders) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 8,5 € |
| Type of service | Replacement of worn parts (springs, plates, etc.) |
| During the period covered* (up to 12 months from the date of purchase) | gratis |
| During the guarantee period (up to 24 months from the date of purchase) | gratis |
| In the post-warranty period (after 24 months from the date of purchase) | 4 - 5 € |
* ORIMED instrument insurance against accidental damage - e.g. fall (12 months free of charge)
The tools to be serviced - together with the completed Service Request Form - should be sent to the following address:
Serwis ORIMED
ul. Króla Zygmunta Augusta 9
08-445 Osieck
tel.: +48 502 274 647
email: serwis@orimed.pl
 DOWNLOAD SERVICE REQUEST FORM |
QUALITY GUARANTEE
TIMELY DELIVERY
FREE DELIVERY FOR ORDERS > 700€
